CASE BACK MOVEMENT SAPPHIRE BEZEL

Ecommerce Growth & Transformation

I partner with leadership teams to turn ecommerce into a high-performance growth engine — accelerating conversion, CLTV, and margin.

Partner
Andy Zhang
Andy Zhang
For businesses where complexity is high, expectations are higher, and ecommerce performance must move commercially — not just cosmetically.
Shopify Shopify Partner
CR
Conversion Rate
Systematic CRO that compounds into revenue, not just dashboard metrics.
LTV
Lifetime Value
Retention and repeat purchase architecture that outlasts any single campaign.
AOV
Order Value
Merchandising, bundling, and CX strategies that move order value structurally.
OPS
Operations
Leaner processes, better tools. Ecommerce that scales without scaling headcount.
01

Growth Performance

I find and fix the levers that move revenue. Conversion rate optimization, AOV and CLTV growth, merchandising strategy, and customer experience improvements — grounded in data, tested in production.

02

Platform & Transformation

Shopify / Shopify Plus replatforming, multi-market rollouts, ecommerce restructuring. I lead the kind of transformation projects where the technical and commercial stakes are both high.

03

Operating Model & Enablement

Building the team, process, and governance structures that make ecommerce performance sustainable. I help organisations stop depending on heroics and start running on systems.

How I work

Retainer

Monthly engagement with a fixed scope of hours. Covers ongoing operations, weekly stand-ups, and hands-on execution alongside your team.

Project

Fixed-scope engagement for defined outcomes — replatforming, multi-market launch, CRO audit — with a clear timeline, deliverables, and handover.

Performance Kicker

Part of the fee tied to agreed KPIs (e.g. conversion rate, revenue growth). Measured quarterly against a shared baseline.

I take on a maximum of three clients at a time.

Let's talk

Whether you're planning a replatforming, need to unlock growth, or want a senior operator embedded in your team — I'd like to hear about it.

hello@ecom.science

Shopify Shopify Partner

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